SHIPPING & DELIVERY:
WE OFFER BOTH FREE STANDARD AND EXPRESS SHIPPING: CHOOSE THE SERVICE THAT BEST MEETS YOU NEEDS AT CHECKOUT. We use DHL and FEDEX for fast delivery around the world. The delivery time depends on the shipping option and country but it is usually within 10 to 15 days after shipment (as couriers are fast & reliable). Tracking link and details are provided with each shipment via email for customer ease.
RETURN & EXCHANGE:
• Returns are accepted within 30 days of the date of delivery.
• If the item arrives damaged, we can replace the item or make a full refund upon return.
• Returns will be accepted to address within United States.
• You can also exchange an item for another. If the price of the other item is higher than the purchased item, difference is to be paid.
• Refund will include the item price & it will be refunded in the original form of payment
Read our full Return and Exchange Policy here
The sweater looks like the original. It’s cotton not cashmere. Very bulky, warm. Sleeves are very long and bunch a bit. Good value for price. Go a size up.